Terms & Conditions

 INTRODUCTION

We operate as an online marketplace, serving as both a retailer and wholesaler. These terms and conditions govern your use of Best Computer Hub Ltd, including its related sub-domains, sites, mobile app, services, and tools (collectively, the “Site”). By accessing and using the Site, you acknowledge and agree to abide by these terms and conditions (referred to as the “User Agreement”). Your use of the Site constitutes your acceptance of this User Agreement, which becomes effective upon such use. If you do not agree to these terms, please refrain from accessing, registering with, or using the Site. Best Computer Hub Ltd owns and manages this Site, having been incorporated under the Companies Act, 1994 (Registration Number: C-194323 / 2024).

Product Disclaimer:

“The price, specifications, and terms of offers may change without prior notice.
Best Computer Hub Ltd is not liable for typographical or photographic errors. The images displayed on our website may be digitally enhanced or sourced from other websites. Product color, size, and texture may differ from the depiction on the website.
Stock availability may change. Even if a product is labeled as “”In Stock”” on our website, it may already be out of stock.
Due to human error and other factors, we cannot guarantee the absolute accuracy, completeness, or currency of all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information listed. We do not assume responsibility for these errors.”

Payment Terms: 

We highly recommend verifying stock availability before making any payment. Online payments are processed through the SSLCOMMERZ digital payment gateway. Additional gateway charges may apply to online payments. Refunds, if necessary, may take 10-15 working days and may incur additional charges. Please note that any additional fees deducted during the payment process will not be refunded. All payment terms and rights are reserved by SSLCOMMERZ. Please carefully review the PAYMENT TERMS before proceeding with any transaction. Additionally, we advise reading the EMI Terms, Refund & Return Policy for further information

Order & Delivery:

You can anticipate your order to be processed within approximately 48-72 hours, assuming the items are in stock and there are no issues with payment verification. While BCHL cannot guarantee same-day shipping, we will endeavor to fulfill orders as quickly as possible. Please note that orders are not processed on weekends and holidays. BCHL reserves the right to cancel or reverse your order without prior notice. In the event that a product listed on our website is labeled with an incorrect price due to typographical, informational, technical, or other errors, BCHL retains the sole discretion to refuse and/or cancel any order for that product and promptly correct or remove the inaccurate information.
Certainly! Could you please provide the Delivery Terms for review?

Warranty Claim Condition:

To claim a warranty, the customer must provide proof of purchase (invoice, money receipt). The customer is responsible for covering the return shipping charges for all warranty services. BCHL retains the right to refuse service to anyone. Please note that BCHL cannot guarantee the compatibility of items. If you have any concerns or issues regarding compatibility, we recommend contacting the manufacturer(s) directly. For more information, please refer to the policies outlined below.