Privacy Policy

CONDITIONS OF USE

A. YOUR ACCOUNT

To access certain services provided by our online platform, you may need to create an account or provide personal information for account creation. We (Best Computer Hub Ltd) reserve the right, at our sole discretion, to invalidate usernames and/or passwords without prior notice. We are not liable for any losses incurred as a result of such invalidation. You are responsible for maintaining the confidentiality of your username, password, and account details. You agree to take all necessary steps to secure your account and prevent misuse. Please notify us immediately if you suspect unauthorized use of your password or account. By accessing the Site or using our services with your account credentials, you authorize and acknowledge any actions taken through your account, whether authorized by you or not. You agree to indemnify us against any losses arising from unauthorized access to your account. Please ensure that your account details are accurate and up to date. You are required to update your account information promptly. If you’re unable to update certain details online, please contact our customer service for assistance. We reserve the right to refuse access, terminate accounts, or modify content without prior notice. We may also request updates to your personal data or invalidate your account without prior notice, and we are not liable for any resulting losses.

B. PRIVACY

Please take a moment to review our Privacy Agreement, as it governs your visit to the Site. Any personal information or data provided to us by you or collected during your use of the Site will be treated as strictly confidential, in compliance with the Privacy Agreement and relevant laws and regulations. If you disagree with how your information is transferred or used as outlined in the Privacy Agreement, we kindly ask you to refrain from using the Site.

C. PLATFORM FOR COMMUNICATION

You acknowledge and agree that the Site serves as an online platform allowing you to purchase products listed at the indicated price from any location and at any time, using a payment method of your choice. Furthermore, you understand that we act solely as a facilitator and do not participate in or control any transactions conducted on the Site or through any payment gateway provided by an independent service provider. Therefore, the sale of products on the Site constitutes a strictly bipartite contract between you and the sellers on our platform. Similarly, payment processing on the Site involves a strictly bipartite contract between you and the service provider listed on our platform, or in the case of prepayments with electronic cards, your issuer bank.

D. CONTINUED AVAILABILITY OF THE SITE

We are committed to maintaining consistent access to the Site and strive to ensure uninterrupted and error-free service. However, given the inherent nature of the Internet and the Site, complete guarantee of continuous availability cannot be provided. There may be occasions where your access to the Site is temporarily suspended or restricted to facilitate repairs, maintenance, or the introduction of new features or services, without prior notice. We endeavor to minimize the frequency and duration of any such suspensions or restrictions.

DISCLAIMER

“You acknowledge and agree that accessing the services on the Site and engaging in transactions is done at your own risk, and you should exercise caution and discretion before proceeding with any transactions. We do not accept liability for any actions or inactions of sellers, or for any breaches of conditions, representations, or warranties by sellers or manufacturers of the products. We expressly disclaim any responsibility or liability in this regard and will not mediate or resolve disputes between you and sellers or manufacturers. Furthermore, we disclaim any warranties or representations, whether express or implied, regarding the quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed, displayed, or transacted on the Site. Despite our efforts to ensure content accuracy, the Site and all its content, information (including product pricing), software, products, services, and related graphics are provided on an “”as is”” basis, without any warranty. We do not endorse or support the sale or purchase of any products on the Site, and no right, title, or interest in the products sold or displayed on the Site vests with us. BCHL bears no obligations or liabilities regarding any transactions on the Site. We are also not liable or responsible for the actions or inactions of any other service providers listed on our Site, including but not limited to payment providers, installment offerings, warranty services, and others.

COMMUNICATING WITH US

When you visit the Site or send emails to us, you are communicating with us electronically. During the ordering process, you’ll need to provide a valid phone number. We may communicate with you via email, SMS, phone call, or by posting notices on the Site, or through any other mode of communication we deem appropriate. By using the website and placing orders, you consent to receiving communications from us, including transactional, promotional, and/or commercial messages, and agree to treat all forms of communication with equal importance for contractual purposes.

LOSSES

We will not assume responsibility for any business or personal losses, including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure. Additionally, we disclaim liability for any other indirect or consequential loss that is not reasonably foreseeable by both you and us at the time you began using the Site.

 AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We retain the right to modify the Site, its policies, these terms and conditions, and any other publicly displayed conditions or service promises at our discretion and at any time. Your use of the Site will be governed by the policies and terms and conditions in effect at the time of your usage, unless any changes to those policies or conditions are mandated by law or government authority (in which case such changes will apply to previously placed orders). If any of these conditions are determined to be invalid, void, or unenforceable for any reason, that condition will be considered separable and will not affect the validity and enforceability of the remaining conditions.

EVENTS BEYOND OUR CONTROL

We shall not be held liable for any delay or failure to fulfill our obligations under these conditions if such delay or failure is caused by circumstances beyond our reasonable control. This provision does not affect your statutory rights.

WAIVER

You acknowledge and recognize that we operate as a private commercial enterprise and retain the right to conduct business in a manner we deem appropriate to achieve our objectives. Furthermore, you acknowledge that in the event of a breach of the conditions stated on our Site, if we choose not to take action, we still retain the right to enforce our rights and remedies in any other situation where you breach these conditions.

TERMINATION

In addition to any other legal or equitable remedies, we reserve the right to immediately terminate the Terms and Conditions or revoke any or all of your rights granted under them, without prior notice. Upon termination of this Agreement, you must promptly cease all access to and use of the Site. Additionally, we may revoke any passwords and account identifications issued to you and deny your access to and use of the Site, in whole or in part. The termination of this agreement will not affect the respective rights and obligations (including payment obligations) of the parties that arose before the termination date. Furthermore, you agree that the Site shall not be held liable to you or any other person for any such suspension or termination. If you find dissatisfaction with the Site or any terms, conditions, rules, policies, guidelines, or practices governing its operation, your sole and exclusive recourse is to discontinue using the Site.

GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of The People’s Republic of Bangladesh. You consent to the exclusive jurisdiction of the courts, tribunals, and/or quasi-judicial bodies located in Dhaka, Bangladesh, for the resolution of any dispute arising within Bangladesh under this Agreement.

CONTACT US

You can contact us at the following address:

Jinnat Mansion ( 3rd Floor )
95/1 New Elephant Road ,Dhaka -1205.

For Query by email
[email protected]

Dial Phone Number
Contact Us (10 AM – 7 PM)
01714111794

THE CONTRACT

“Your order serves as a legal offer to the seller to purchase the product or service displayed on our Site. Any confirmations or status updates received before the dispatch of your order merely serve to validate the order details provided and do not imply confirmation of the order itself. Acceptance of your order is confirmed upon dispatch of the product to you. If your order is dispatched in multiple packages, you may receive separate dispatch confirmations. While we provide an approximate timeline for processing your order at the time of purchase, we cannot guarantee its precise adherence in every instance, as we rely on third-party service providers. However, we are committed to making every reasonable effort to meet this timeline. All commercial/contractual terms are negotiated between you and the sellers alone. These terms include, but are not limited to, price, shipping costs, payment methods, payment terms, delivery date, delivery mode, and warranties related to products and services. BCHL does not control, advise on, or involve itself in the offering or acceptance of such commercial/contractual terms between you and the Sellers. The seller reserves the right to cancel any order at its discretion before dispatch. In the event of such cancellation, we will promptly notify you via email or SMS. Any prepayments made in case of such cancellations will be refunded to you within the stipulated time frames.